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Minto

Portfolio

What We've Built

A portfolio of AI systems, automation workflows, web builds, and growth projects designed to improve operations and unlock measurable outcomes.

Case Studies

Projects by capability

Filter the work by delivery type to see how Minto combines services into one operating system for growth.

AI-Powered Customer Support System abstract project visual
ChatbotAI AgentAutomationCustomer Support45% ticket reduction

AI-Powered Customer Support System

We built a support system that combined a knowledge-aware chatbot, AI escalation scoring, and ticket routing automations. The result was faster response times, cleaner escalations, and a major drop in repetitive tickets reaching human agents.

Tier-one support volume dropped while CSAT stayed above target.

ChatbotsAI AgentsAutomationChatbots for Customer SupportAI Agents for Customer SupportAutomation for Customer Support
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E-Commerce Store With Smart Recommendations abstract project visual
E-CommerceAI AgentWeb DevE-Commerce28% AOV increase

E-Commerce Store With Smart Recommendations

Minto redesigned the storefront, optimized the product journey, and added recommendation logic that adapted to behavior and cart context. The new experience improved product discovery and increased average order value for returning shoppers.

The client saw stronger conversion across both paid and returning traffic.

E-CommerceAI AgentsWeb DevelopmentAI Agents for E-Commerce
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Real Estate Lead Qualification Bot abstract project visual
ChatbotAutomationReal Estate3.1x faster lead response

Real Estate Lead Qualification Bot

We designed a real-estate chatbot that collected buyer intent, answered listing questions, and automatically booked the right next conversation. It helped the brokerage respond faster without adding more coordinator overhead.

Qualified buyer conversations reached agents sooner and with better context.

ChatbotsAutomationChatbots for Real EstateAutomation for Real Estate
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SEO & Content Automation Pipeline abstract project visual
SEOAutomationAI AgentCustomer Support3x organic traffic in 6 months

SEO & Content Automation Pipeline

Minto built a workflow that combined research agents, SEO prioritization, and publishing automations to remove bottlenecks from content production. Editorial teams gained a repeatable system that scaled output without sacrificing structure.

Organic growth accelerated while the editorial process became far easier to manage.

SEOAutomationAI AgentsAutomation for Customer SupportAI Agents for Customer Support
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Healthcare Appointment & Reminder System abstract project visual
AI AgentAutomationWeb DevHealthcare37% fewer no-shows

Healthcare Appointment & Reminder System

We unified appointment booking, reminders, follow-up logic, and patient communication across a fragmented operational setup. The system reduced missed appointments and saved staff from repetitive scheduling admin.

Patients received clearer communication and staff reclaimed hours each week.

AI AgentsAutomationWeb DevelopmentAI Agents for HealthcareAutomation for Healthcare
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Multi-Vendor Marketplace Platform abstract project visual
E-CommerceWeb DevAutomationE-Commerce52% faster vendor onboarding

Multi-Vendor Marketplace Platform

Minto built the marketplace front end, vendor onboarding flows, and behind-the-scenes automation for approvals and payouts. The platform gave the client more control over vendor quality while shortening launch time for new sellers.

Operational load dropped as the platform scaled to more sellers and catalog depth.

E-CommerceWeb DevelopmentAutomationAutomation for E-Commerce
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Restaurant Order & Inventory Automation abstract project visual
AutomationWeb DevRestaurants & Food33% fewer stockouts

Restaurant Order & Inventory Automation

Minto streamlined the full order-to-kitchen flow while linking inventory thresholds to supplier requests and reporting. The restaurant group reduced stock issues and gave managers better visibility into daily operations.

Managers spent less time chasing data and more time improving service quality.

AutomationWeb DevelopmentAutomation for Restaurants & Food
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